Terms & Conditions
Please read these terms and conditions carefully before using our website or making any purchases. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please do not use our website.
- General Terms
1.1 The terms “we,” “us,” and “our” refer to Herculey, the owner and operator of the silver jewellery e-commerce website.
1.2 The term “you” refers to the user or customer of our website.
- Product Information
2.1 We strive to provide accurate product descriptions, images, and prices. However, we do not guarantee the accuracy, completeness, or reliability of any information on our website.
2.2 The product images displayed on our website may differ from the actual products due to variations in lighting and computer screens. We recommend reading the product descriptions carefully before making a purchase.
- Pricing and Payment
3.1 All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified.
3.2 We reserve the right to change the prices of our products without prior notice. However, the price charged for an order will be the price in effect at the time of the order.
3.3 We accept various payment methods, including credit cards, debit cards, net banking, and other authorized payment gateways. Payment must be made in full before the order is processed and shipped.
- Orders and Shipping
4.1 Placing an order on our website constitutes an offer to purchase the products. We reserve the right to accept or reject any order at our discretion.
4.2 Once an order is confirmed, we will make reasonable efforts to ship the products within the specified timeframe. However, we do not guarantee delivery dates and are not liable for any delays caused by external factors beyond our control.
4.3 Shipping charges, if applicable, will be added to the total order amount during the checkout process. You will be notified of the shipping charges before completing the purchase.
- Returns and Refunds
5.1 We offer a return and refund policy subject to certain conditions. Please refer to our separate “Return and Refund Policy” for detailed information on our policies, including eligible products, return process, and refund procedures.
- Intellectual Property
6.1 All content and materials on our website, including images, logos, text, designs, and trademarks, are protected by intellectual property laws. You may not reproduce, distribute, or use any content from our website without our prior written consent.
- Privacy
7.1 We are committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws. Please review our separate “Privacy Policy” to understand how we collect, use, and disclose your personal information.
- Limitation of Liability
8.1 We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website or any products purchased from us.
8.2 We do not assume any responsibility for the accuracy, reliability, or completeness of any information provided on our website.
- Governing Law and Jurisdiction
9.1 These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Gurgaon, India.
- Modifications to the Terms and Conditions
10.1 We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms and conditions periodically for any updates or changes